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Service Desk v1 Screenshots

In the "Introducing System Center v1" session on TechEd: IT Forum, they showed a live demo. Based on an incident, a change request was prepared. When submitted, the change manager got an email and used the Outlook voting buttons to respond. After that, a SMS software package was prepared. Very cool! Here are screenshots from the session:

Service Desk v1: Incident
Service Desk v1: Change Request
Service Desk v1: Approval Email
Service Desk v1: SMS package

If you wanna know more, Stefan has some nice information on his weblog

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